COVID 19 POLICY

SAFETY AND CARE BY SEAROCKS EXCLUSIVE VILLAS RESORT

 

  • OUR HUMAN CAPITAL
    • Enhanced hygiene protocol
    • Use of Personal Protective Equipment (PPE) and sanitation measures
    • Team member training
    • Limited contact between team members ensuring secure service
    • Testing with non-invasive, touchless thermal imaging for temperature measurement
  • AMPLE OUTDOOR SPACES
    • Elegant suites and villas with abundant space, verdant gardens and private terraces
    • Each villa with its individual & private pool
    • Al fresco dining at all à la carte dining venues around the resort and in each suite and villa
    • All-day service at the villas and swimming pools with a vast selection of dishes and beverages in the stunning outdoors
    • Plentiful outdoor sports facilities and water activities
  • SAFE AND SEAMLESS EXPERIENCES
  • ARRIVAL – YOUR SAFE HOLIDAY EXPERIENCE STARTS UPON LANDING
    • Cars and minibuses are rigorously sanitized after each use. For transfers arranged directly by Searocks Resort, only guests in the same room travel together per car or minibus
    • For transfers arranged through travel experts, safety protocols outlined by the Greek governmental authorities are applied
    • Disinfection of guest luggage and handling with personal protective equipment (PPE)
    • Fresh air circulation in all indoor areas of the resort
    • Thorough, regular cleaning of surfaces, door handles, buttons with professionally certified disinfectants. Sanitation of POS equipment, room keys
    • Touchless check-in procedure with safe spacing and PPE in place
  • STAYING WITH US – HYGIENE AND SAFETY PROCEDURES IN ALL SUITES AND VILLAS
    • Pre-arrival Disinfection Thorough room disinfection following our enhanced hygiene protocols. Use of leading disinfectants and aerial equipment certified by our expert partners
    • Room Sanitation Deep cleaning of all rooms, suites and villas with full sanitation of highcontact surfaces – door handles, fittings, telephone, electrical equipment, switches and bathroom accessories
    • Housekeeping Housekeeping cleaning services are scheduled to match guest’s preferences in order to minimize physical contact
    • Linen Service All sheets and towels are changed every second day according to our enhanced hygiene protocol unless otherwise requested by our guest
    • A/C Disinfection & Water Control A/C filters, air ducts and screens are thoroughly disinfected, and air quality and water tested for optimum levels
    • Individual & Private Pools Rigorous water testing and cleansing for maximum water efficiency. Thorough water quality checks on our sea water chlorinated pool following WHO guidelines
  • IN & ABOUT THE RESORT – SAFETY AND CARE IN ALL PUBLIC SPACES
    • Spa: 30-minute allowance between treatments for sanitation of treatment cabin
    • Kids & Baby Sitting: Service available with personal protective equipment and sanitation protocols in place.
    • Restaurants & Bars: All team members trained in Covid-safe procedures and equipped with full PPE changed on a regular basis
    • Space Capacity: Required safe spacing between tables with reduced seating. Contactless reservations
    • Menus in digital form available via the Resort mobile app. Printed menus available upon request
    • Dining: À la carte and private dining available
  • SPORTS & WELLNESS – RIGOROUS HYGIENE MEASURES IN ALL SPORTS FACILITIES AND SPA
    • Outdoor Wellness: Workouts Fitness programs, massages, yoga and Pilates classes outdoors with full hygiene standards in place
    • Water Sports & Scuba Diving: Reservations for small groups with all equipment sanitized between uses
    • Tennis Court: Maximum number of participants on court: 4 All equipment cleaned and sanitized between uses
    • Basket Ball Court: Tennis Court: Maximum number of participants on court: 5 All equipment cleaned and sanitized between uses
  • DEPARTURE – CONTACTLESS PROCEDURES FOR SAFE CHECK-OUT
    • Advance check-out Billing, charges and transfer details sent to guest via email for review
    • Contactless Payment via POS at the privacy of your suite/villa